Terms of service

General: By accessing our website and purchasing our products, you agree to these Terms and Service. If you do not agree with these, please do not use our website or purchase our products.

Products: We strive to ensure all product descriptions, pricing, and images are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice. 

Pricing and Payments: All prices listed in (NZD) dollars. Payment must be received in full before orders are processed and dispatched. 

Shipping: Delivery timeframes are estimates only and may vary due to courier delays or circumstances beyond or control. We are not responsible for delays caused by courier services once an order has been dispatched. 

Returns and Refunds: Please refer to our Returns & Refunds policy. 

DIY Lash Kit Disclaimer: Our DIY lash kits and related products are intended for cosmetic use only. 

Customers must: 

  • Follow all instructions provided 
  • Perform a patch test before using adhesive 
  • Discontinue use if irritation occurs. 

We are not liable for allergic reactions, misuse, improper application, or failure to follow simple instructions. 

Contact Us: For any questions regarding these TERMS OR SERVICES, please contact: 

MissezHeilala 

Email: soulasheznz@gmail.com 

Phone: 0275227675